Privacy Policy

2. Information We Collect

To provide you with safe and seamless travel experiences, we must collect certain necessary information. This includes:

2.1 Identity and Contact Data

• Full Name, Date of Birth, and Nationality.
• Passport Number or National ID (RUT/DNI) — Strictly required for border crossings to Bolivia (Uyuni) and national park entries.
• Contact details including Email Address and Phone/WhatsApp Number.

2.2 Health and Safety Data

• Dietary restrictions or food allergies (to ensure safe meals during your expeditions).
• Relevant medical conditions (e.g., altitude sickness history, asthma) to ensure your safety in high-altitude environments.

2.3 Technical and Usage Data

When you visit our website, we may automatically collect standard log data, including your IP address, browser type, device information, and browsing behavior on our site to improve our user experience.

3. How We Use Your Data

Your data is used strictly for the purpose of fulfilling our services to you. We do not use your personal information for unrelated purposes.

3.1 Service Execution

• To process your bookings and secure your reservations.
• To communicate with you regarding itineraries, pickup times, and tour updates.
• To process payments securely through our financial partners.

3.2 Safety and Compliance

• To register you safely at border checkpoints (Chile/Bolivia) and national reserves (e.g., CONAF).
• To prepare appropriate meals and anticipate any health requirements during remote expeditions.

4. Data Sharing & Third Parties

We never sell, trade, or rent your personal information to third-party marketing companies. We only share necessary data with trusted partners directly involved in your tour.

4.1 Operational Partners

We may share your name, passport details, and dietary needs with trusted local operators, drivers, and hotels in Bolivia to ensure the smooth execution of your Uyuni expedition.

4.2 Legal and Government Authorities

We are required by law to provide passenger manifests to local authorities, including Chilean and Bolivian customs/immigration, and national park rangers (CONAF).

4.3 Payment Processors

Your financial transactions are processed securely through certified third-party payment gateways (such as [PayPal / Mercado Pago / Transbank]). We do not store your credit card details on our servers.

5. Your Rights & Contact Info

You retain full control over your personal data and have specific rights regarding its processing.

5.1 Your Data Rights

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete data.
• Deletion: You can request the deletion of your personal data, provided it is no longer needed for legal or tax compliance.

5.2 Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us directly:

• Email: [Your Email Address]
• WhatsApp: [+56 9 6608 7859]
• Address: [Your Physical Address, San Pedro de Atacama]